Dear Valued Patients,
We hope this letter finds you and your family in good health. Our communities have been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our office’s commitment to your safety.
Infection control has always been a top priority in our practice. We follow recommendations and guidelines made by the American Dental Association (ADA), the Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). This allows us to make sure that our infection control procedures are up-to-date and enables us to provide the safest environment for our patients and their family members.
We are currently re-scheduling the hygiene appointments that were missed due to the COVID-19 closure. Please call our office at 910-326-3611 if you have not hear from us so that we can reschedule your appointment. We ask that you please be patient and understand that we will do our best to accommodate your scheduling needs as we know many of you are anxious to get back into our office.
During this time, we have implemented additional safety precautions to help protect our patients and staff.
Upon scheduling an appointment, a COVID-19 consent will be emailed/texted to you. This consent form must be completed before you arrive at the office.
Upon arrival, we will ask a series of screening questions. We will postpone treatment for any patient who has experienced or been in contact with someone who has experienced the following symptoms within 14 days of the scheduled appointment date: fever, cough, loss of taste and/or smell, flu-like symptoms, difficulty breathing or shortness of breath, and fatigue.
We will be scheduling appointments in a manner that promotes social distancing and allows for adequate time for us to disinfect all areas of use in between patient appointments.
Upon arrival at our office, call us to let us know you have arrived. We will give you a number upon arrival. Once the office is ready for you to enter the dental assistant will hold up your number.
We ask that patients enter the office unaccompanied, if possible. For those patients who need a guardian to accompany them, we ask that this be limited to a single-family member.
Every person entering the office is expected to wear a face covering and will be asked to sanitize their hands immediately upon entry.
We will confirm no fever is present with a contactless thermometer upon your arrival.
Our doctor and staff will be wearing all of the recommended personal protective equipment (PPE).
Thank you for being part of our family dental practice. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
Swansboro Family Dentistry